Professionalism Exchange: Communicating the Value of Mediation

Seminar Details

Mediation is a problem solving path to resolving conflict. “Conflict” generally means a problem and problems are difficult topics of conversation. Therefore most REALTORS do not proactively discuss mediation with their clients because to do so means broaching the subject of potential problems. No one wants to discuss the fact that something might go wrong. However, the fact that ‘stuff can happen’ is a reality of real estate transactions.

In this exchange, our panel of mediators will discuss a REALTOR’s fiduciary and ethical obligations to discuss mediation with clients and demonstrate how & why mediation works.


Professionalism encompasses a REALTOR®’s obligation to the Code of Ethics, license law and the common sense courtesies that make the relationship between clients, customers and other REALTORS® work. Suburban West’s “Professionalism Exchange” is an opportunity for members to come together to share and evaluate concerns about professionalism. The “Professionalism Exchange” is a continuation of SWRA’s “Pathways to Professionalism” efforts which began in 2008 with a 15-minute video program.

The Exchange is a live forum. Each forum will be 90 minutes in length. Each session will open with a brief update on any new information from NAR, PAR, the state Real Estate Commission. The remainder of each session will be open to members in attendance who wish to share issues with their peers. The forums will be moderated by a panel of REALTORS® and Association legal counsel, William J. Weber, Esquire.


October 17th; 10:00 a.m. – 11:30 a.m.


Suburban West REALTORS® Association, Malvern


FREE for Members

$25 for Non-members


William J. Weber, Jr. Mediator and Suburban West REALTORS® Association Counsel
Andrew Wetzel, Mediator and Suburban West REALTORS® Association Member
Patricia Moyer, Mediator and Suburban West REALTORS® Association Member


Register Now (once logged in, click “Events” then “Upcoming Meetings” – to register quickly, then choose “One Click Registration”) or call the Suburban West REALTORS® Association at 610-560-4800.