Some courses also provide credit toward other accreditations & designations, and all are marked by the following color codes:

	Real Estate Renewal		Designation Credit
	Broker Pre-License		NAR Code of Ethics
	Appraisal Renewal		PA CLE Credits

Classes are held at the Association of REALTORS® School in Malvern, PA unless otherwise noted:

CRS 210: Building an Exceptional Customer Service Referral Business
This highly interactive course is designed to deliver all the essentials for refocusing the student’s business plan to a customer service-centered repeat and referral business. The information provided will help identify the expectations of the “new consumer”, the “new behaviors” necessary to meet those expectations and specific systems to make the agent’s business more productive, more profitable and more enjoyable. This course satisfies one of the core courses needed to achieve the CRS Designation.

(2 days) Tuition: $299.00 includes all course materials and lunch
Approved: 1 PA Broker credit
Applicable: CRS Designation (Core Course)
Approved: 14 hours PA 08-10 Real Estate license renewal
Submitted: 12 elective hours DE Real Estate license renewal

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